Party-Directed Mediation: Helping Others Resolve Differences (2nd Edition) may be downloaded for free as a PDF file. Instructions on how to distribute this book for free are found at the bottom of this page.
For video and audio that goes with these chapters, go to http://www.cnr.berkeley.edu/ucce50/ag-labor/7conflict/PartyDirMediationMedia.htm
Party-Directed Mediation (complete book, 1.92 MB)
Chapter 1 - Party Directed Mediation Model Overview
Chapter 2 - Empathic Listening
Chapter 3 - Coaching During the Pre-Caucus
Chapter 4 - Interpersonal Negotiation Skills
Chapter 5 - Mediating the Joint Session
Chapter 6 - Intoducing Nora and Rebecca
Chapter 7 - Rebecca's first pre-caucus
Chapter 8 - Nora's first pre-caucus
Chapter 9 - Rebecca's second pre-caucus
Chapter 10 - Nora's second pre-caucus
Chapter 11 - The Joint Session At Last
Chapter 12 - Negotiated Performance Appraisal
Chapter 13 - Negotiated Performance Appraisal Clips
Appendix I - Cultural Differences
Appendix II - Group Facilitation journal article
Party Directed Mediation: Helping Others Resolve Differences is an effort to present practical, sound, research-based ideas hopefully leading to the improved management of deep-seated interpersonal conflict. While many of the concepts were originally developed through research in agriculture and agri-business firms, the methods (Party-Directed Mediation and Negotiated Performance Appraisal) have since drawn the interest of a wide range of people from women's groups, churches, attorneys, and mediation centers throughout the world. The methods used require more time than traditional mediation, but are particularly well suited to volunteer mediators, intercultural and multi-ethnic conflicts when issues of saving face are important, and other conflicts in which emotional factors are high. This approach is especially geared to help parties who will continue to live or work together after the mediator goes home, and need to learn interpersonal negotiation skills for handling future differences.
Printing, copying or distribution of the on-line version of this book is permitted for personal, non-commercial use as long as the author and the University of California are credited, including copyright notices. University faculty, educators, consultants, or others who wish to adopt Helping Others Resolve Differences as a text for their course or seminar, may obtain permission to make copies for course participants as long as: (1) the author and the University of California are credited; (2) no changes are made in the text; (3) this copyright notice is included; (4) there is no charge to students or participants for the materials (beyond the costs of duplication); and 5) you send an E-mail request along with your name, University affiliation, and course title to Gregorio Billikopf.
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